Refund policy

Returns and Exchanges

  • For regular (in-stock) orders:

    • Exchanges and returns are available.
    • You may open the package in front of the courier upon delivery.
  • For pre-order or customized items:

    • Returns are accepted only if there is a defect.

Refunds

  • Refunds are processed within 3 days (after the return is approved and received, when applicable).

If you need any further information, please contact us at  01278966607 or Maimohie@outlook.com.